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The Certified Trauma Recovery Specialist (c-TRS) microcredential, recognized by the National Institute of Behavioral Medicine, is a non-clinical microcredential. The certified individual has acquired the knowledge-based skills to support trauma survivors on their path toward recovery. They are well-versed in the principles of trauma-informed care, taking an interdisciplinary approach to empower and support healing while promoting overall health and wellness. This certification is particularly beneficial for non-clinical trauma professionals, mental health practitioners, healthcare providers, and emergency first responders. Obtaining this certification reflects a solid grasp of the vital information and skills needed to help trauma survivors fully recover from their past experiences.
Behavioral health focuses on the relationship between behaviors, mental health, and overall wellness, addressing issues such as substance abuse, stress, depression, and anxiety.
Trauma Informed Approaches are methods that acknowledge and address the effects of traumatic stress on people, focusing on their safety and overall well-being.
Operational resilience refers to an organization's capacity to maintain its operations during disruptions, recover from setbacks, and learn from incidents to better handle future challenges.
Caregiving refers to offering help to those in need due to disability, illness, or age, encompassing physical support, emotional comfort, and managing daily living tasks.
Psychoeducation involves educating individuals with mental health issues and their families about their conditions to enhance understanding and management.
Earn a grade of 80% or higher on the Certified Trauma Recovery Specialist exam, vetted and approved by National Institute of Behavioral Medicine.
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The Certified Trauma Support Specialist microcredential, recognized by Trauma Institute International, attests that the bearer has completed the educational requirements necessary to help non-clinical care professionals learn the essential information and skills to help trauma survivors recover fully. This certification is valuable for non-clinical trauma professionals, mental health staff, nurses, and emergency first responders. Certification demonstrates knowledge of the essential information and skills to help trauma survivors recover fully from the events of their past. Key skills include understanding Post-Traumatic Stress Disorder (PTSD), which is crucial for recognizing symptoms and implementing appropriate interventions. The emphasis on emotional health ensures specialists can foster emotional resilience and stability in survivors. Addressing emotional dysregulation helps professionals support individuals in managing intense emotions and reactions, common in those who have experienced trauma. Additionally, teaching self-regulation techniques empowers trauma survivors to regain control over their emotional and behavioral responses, promoting long-term recovery and stability.
Stress management refers to the capacity to remain calm, think clearly, and handle difficult situations or pressure effectively.
Substance abuse prevention refers to the implementation of policies, education, and interventions to deter individuals from initiating or continuing harmful substance use and addiction.
Crisis intervention entails promptly recognizing, evaluating, and addressing urgent situations to minimize distress and promote lasting recovery and balance.
Self-discipline refers to the capacity to steadfastly work towards objectives, efficiently handle time and impulses, and remain concentrated amidst disruptions or challenges, functioning independently.
Emotional control refers to the capacity to handle and regulate emotions, especially during difficult circumstances, to stay composed and make rational choices.
Earn a grade of 80% or higher on the Certified Trauma Support Specialist exam, vetted and approved by Trauma Institute International.
Certified Professional Resilience Specialist
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The Certified Professional Resilience Specialist (c-PRS) microcredential, recognized by National Institute of Behavioral Medicine, is a respected non-clinical microcredential. Those awarded the certification have acquired essential skills and knowledge to foster resilience and enhance their well-being, along with an introduction to the skills needed to support others in achieving similar outcomes. This certification focuses on evidence-based strategies aimed at preventing and recovering from traumatic stress, burnout, compassion fatigue, and other adverse effects associated with work-related stress. It emphasizes how crucial it is for professionals in demanding fields—like emergency responders, social services, mental health workers, healthcare providers, and law enforcement—to cultivate resilience and prioritize their well-being. These roles often involve high stress and intense interpersonal interactions, making self-care even more essential.
Evidence-based practice involves combining clinical expertise, patient preferences, and up-to-date research to make informed decisions in professional environments.
Earn a grade of 80% or higher on the Certified Professional Resilience Specialist exam, vetted and approved by National Institute of Behavioral Medicine.
Certified Mindfulness-Informed Technician
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The Certified Mindfulness-Informed Technician (c-MiT) microcredential, recognized by National Institute of Behavioral Medicine, is a non-clinical microcredential. Individuals receiving this certification have explored the foundational principles of mindfulness and its application in everyday life. Those who achieve this certification acquire the skills and insights necessary to effectively implement mindfulness practices, ultimately enhancing their mental well-being. Participants learn formal and informal techniques to support overall health, reduce stress, alleviate anxiety, and improve focus and emotional regulation. By embracing these practices, they can foster better mental health and transform their habitual responses to life’s challenges.
Mindfulness-Based Stress Reduction is a therapeutic approach to stress management that utilizes mindfulness meditation, yoga, and body awareness exercises to increase awareness and decrease stress levels.
Anxiety Management is the ability to recognize, understand, and mitigate anxiety through mindfulness, stress reduction techniques, and seeking professional support when needed.
Earn a grade of 80% or higher on the Certified Mindfulness-Informed Technician exam, vetted and approved by National Institute of Behavioral Medicine.
Certified Compassion Fatigue/Burnout Specialist
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The Certified Compassion Fatigue/Burnout Specialist (c-CFBS) microcredential, recognized by National Institute of Behavioral Medicine, is a non-clinical microcredential. Learners who complete the approved curriculum will gain a solid understanding of the history, causes, and symptoms associated with compassion fatigue and burnout. These individuals have acquired the knowledge of evidence-based approaches for the prevention and recovery treatment of traumatic stress, burnout, and compassion fatigue, along with managing other adverse effects of work-related stress. They have nurtured an interdisciplinary approach to fostering resilience, enhancing career-related satisfaction, and promoting career longevity, ultimately supporting overall health, wellness, and mental well-being.
Compassion entails understanding and empathizing with others' suffering, while actively seeking to ease their pain and create a caring atmosphere.
Mental Health Recovery refers to the process of improving and restoring well-being and functioning in individuals with mental health challenges, promoting resilience and support for a fulfilling life.
Earn a grade of 80% or higher on the Certified Compassion Fatigue/Burnout Specialist exam, vetted and approved by National Institute of Behavioral Medicine.
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The Certified Self-Care Technician (c-SCT) microcredential, recognized by National Institute of Behavioral Medicine, is a non-clinical certification. Those earning this microcredential have learned a comprehensive and integrated approach to wellness, including an exploration of improving health and wellness with physical activity, nutrition, the science of sleep, and spiritual well-being.
Emotional intelligence is the ability to recognize, control, and utilize one's emotions to effectively interact with others and overcome obstacles.
Community Resilience refers to a group's ability to endure, adjust, and bounce back from challenging circumstances while preserving social unity and well-being over time.
Psychological Health refers to a state of mental well-being, enabling individuals to cope with stress, realize their abilities, work productively, and contribute to their community.
Positive psychology is the scientific exploration of human abilities and values that contribute to flourishing, emphasizing constructive emotions, thought patterns, and resilience.
Holistic care focuses on the overall well-being of an individual, encompassing physical, mental, emotional, and spiritual aspects in its treatment and prevention methods.
Spiritual care encompasses empathetic assistance for individuals facing difficulties, addressing their emotional, existential, and religious needs for overall well-being.
Self-awareness is the conscious understanding of one's character, emotions, motivations, and desires, allowing for personal insight and recognition of one's influence on others.
Impulse control refers to the capability of controlling one's immediate urges and desires, prioritizing long-term objectives over momentary gratification.
Earn a grade of 80% or higher on the Certified Self-Care Technician exam, vetted and approved by National Institute of Behavioral Medicine.
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The Nonviolent Crisis Intervention microcredential, recognized by Crisis Prevention Institute, attests that learners are equipped with problem-solving and decision-making skills to recognize the level of risk and apply the most appropriate verbal and/or physical interventions, including the following: *Improve decision making *Minimize physical interventions *Gain the confidence to recognize risk behavior & respond to defensive behaviors *Understand what’s behind behavior *Address the needs of the individual
Crisis prevention is the proactive approach to identifying and addressing potential risks to minimize their effects before they escalate into full-blown crises.
Earn a grade of 80% or higher on the Nonviolent Crisis Intervention exam, vetted and approved by Crisis Prevention Institute.
The Case Management Basics microcredential, recognized by Arizona Health Care Cost Containment System (AHCCCS), attests that learners have completed the beginning level educational requirements necessary to facilitate entry level interdisciplinary approaches to client care and also to establish a common ground understanding of a client's treatment needs. Client care and treatment needs involve: assessing, developing, monitoring, and evaluating treatment plans and progress. This also involves reviewing the records of clients and collaborating with other healthcare professionals to provide person-centered care.
Active listening is the skill of fully concentrating on, comprehending, and responding to spoken information, which enhances communication and shows engagement.
Communication is the process of exchanging thoughts, data, and emotions via speech, writing, and non-verbal cues, promoting comprehension and productive cooperation.
Leadership is the capacity to direct, encourage, and influence a team towards attaining shared objectives, creating a cooperative, responsible, and creative atmosphere.
Measurement systems consist of methods, tools, and approaches employed to precisely and uniformly quantify or evaluate materials, entities, or events.
Data abstraction is a technique that simplifies intricate data by minimizing details, emphasizing key aspects, and preserving the core information and usability.
Data analysis involves examining, cleaning, transforming, and modeling data to reveal valuable insights, inform decisions, and support conclusions.
Research consists of methodical examination and analysis of data or resources to uncover factual information and draw new conclusions through critical evaluation.
Strategic thinking is the capacity to evaluate intricate scenarios, foresee future possibilities, and create long-term strategies for attaining objectives, all while adjusting to shifting conditions and incorporating varied inputs.
Case management refers to the organization and coordination of resources and services for individuals or groups with complex needs, ensuring effective outcomes and proper care.
Total Patient Care constitutes a healthcare provider's holistic method of addressing a patient's full spectrum of needs, encompassing medical, emotional, and personal aspects, from illness onset to recovery.
Care Coordination is the intentional organization of patient care activities and information among all involved parties to enhance safety and effectiveness.
Earn a grade of 80% or higher in the course, vetted and approved by AHCCCS.
The Case Management Advanced Skills microcredential, recognized by Arizona Health Care Cost Containment System (AHCCCS), attests that learners have completed the educational requirements necessary to demonstrate a thorough understanding of Case Management that extends beyond entry-level experience. Thorough understanding refers to having in-depth knowledge of interdisciplinary terms, ethics, and services that experienced case managers acquire in the field of case management and client advocacy. Learners who earn this microcredential are aware of areas of case management, such as culture-specific approaches to care, diversity, equity, inclusion, and belonging.
Ethical behavior refers to actions that align with moral principles, exhibiting honesty, fairness, and integrity while respecting individual rights and societal norms.
Legal advisory entails offering specialized counsel on legal issues, including analysis, interpretation, and recommendations to ensure adherence to laws and regulations in decision-making.
Documentation is the structured process of recording, organizing, and preserving data for easy access, accuracy, and clarity in future use, compliance, and knowledge sharing.
Cultural Literacy refers to the capacity to comprehend and respect diverse cultures' beliefs, practices, and norms, promoting successful communication and mutual understanding across social settings.
Advanced Case Management is the skilled organization of tailored services and resources to address intricate situations, aiming to provide individualized and successful results for clients or patients.
This microcredential awards the Direct Care Worker Level I certification. Students who receive this certification have completed the educational requirements necessary to provide home care services at an entry level to clients who need additional accomodations in order to ensure proper care. In Direct Care Worker settings, entry level home care involves assisting clients or patients with everyday living necessities such as: housekeeping, bathing, dressing, preparing meals, eating, facilitating treatment plans, attending appointments, completing errands, and supporting social interaction. In addition, students are equipped with an introductory set of knowledge and skills needed to work in a helping profession that is centered on direct care and well-being.
Hand Hygiene is the routine act of cleaning hands to eliminate germs, control disease transmission, and uphold personal and community well-being.
Personal protective equipment (PPE) refers to protective garments, gear, or accessories, such as masks, gloves, goggles, helmets, and clothing, used to minimize exposure to health and safety risks.
Portable fire extinguishers are manually operated tools, equipped with a fire-suppressing agent, used to manage or put out minor fires.
Household management encompasses the efficient organization and coordination of various home activities, such as budgeting, maintenance, scheduling, and daily task management, to maintain a well-functioning domestic environment.
Housekeeping management encompasses the supervision and organization of cleaning, maintenance, and supply tasks in establishments like hotels, hospitals, or corporate facilities to uphold hygiene, order, and adherence to health standards.
Bed Making Experience refers to the skill of effectively setting up and organizing bed linens to create a tidy and inviting bed, conforming to industry standards in hospitality or healthcare.
Menu planning is the creation of a meal schedule, considering factors like nutrition, cost, and preferences for restaurants, events, or personal consumption.
Scheduling involves allocating time slots for tasks or events to maximize efficiency, ensuring resources are utilized effectively and deadlines are met.
Hazardous material handling encompasses the skills and procedures for safely managing dangerous substances, covering storage, transport, and disposal, to minimize risks to people, property, and the environment.
Fall Prevention refers to the implementation of strategies aimed at reducing the risk of accidental falls in various settings like construction sites, healthcare facilities, and commercial buildings.
Personal Care encompasses offering aid to individuals with age, illness, or disability-related needs, assisting them in daily tasks and physical activities.
Emotional support consists of offering empathy, compassion, and reassurance to aid people in managing stress, improving their overall well-being, and strengthening emotional durability.
Earn a grade of 80% or higher on the Direct Care Worker Level I Certification Exam vetted and approved by the AHCCCS.
Direct Care Worker Level II - Developmental Disabilities
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This microcredential awards the Direct Care Worker Level II - Developmental Disabilities certification. Students who receive this certification have completed the educational requirements necessary to provide personalized care services that facilitate accessibility to care for clients who require specific accomodations related to developmental circumstances and well-being. Personalized care services include entry level home care such as housekeeping, bathing, dressing, preparing meals, eating, facilitating treatment plans, attending appointments, completing errands, and supporting social interaction. In addition, students will also be equipped with a specialized understanding of how to best care for individuals who have been diagnosed with a developmental disability on a case by case basis.
Health And Wellness Management involves organized efforts to enhance physical, mental, and job-related health, as well as prevent illnesses and encourage healthier lifestyles among individuals or communities.
Earn a grade of 80% or higher on the Direct Care Worker Level II - Developmental Disabilities Certification Exam vetted and approved by the AHCCCS.
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This microcredential awards the Direct Care Worker Level II - Aging certification. Students who receive this certification have completed the educational requirements to provide a specialized level of care that is tailored to the well-being and accomodations of clients who are entering the later stages of life as adults. Specialized care includes entry level home care such as housekeeping, bathing, dressing, preparing meals, eating, facilitating treatment plans, attending appointments, completing errands, and supporting social interaction. In addition, students will also be equipped with an understanding, particularly within the contexts of culture and healthcare, of how to best care for individuals who are living in the developmental stages of middle and late adulthood.
Adult Development refers to the study and support of psychological, cognitive, and social growth from early adulthood until death.
Personal Grooming Assistance refers to the help provided to individuals in their daily hygiene routines, including bathing, dressing, and maintaining a well-groomed appearance.
Earn a grade of 80% or higher on the Direct Care Worker Level II - Aging Certification Exam vetted and approved by the AHCCCS.
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This microcredential awards the Long Term Care - Supervision/Leadership certification. Students who receive this certification have completed the educational requirements necessary to provide Supervision and Leadership in Long Term Care service professions. Long Term Care refers to medical and non-medical care services that are offered to help individuals who require accomodations to perform daily activities. Supervision and Leadership in the Long Term Care Professions involves overseeing and understanding the specific needs of team members, residents, and clients alike to ensure inclusivity and quality care within a Long Term Care service provider. In addition, students will also be equipped with the basic skills necessary for workplace supervision and leadership within healthcare.
Health maintenance refers to the active management of one's physical and mental well-being through preventive measures, regular health check-ups, healthy lifestyle choices, and following medical advice.
Clinical leadership is the capability to direct and inspire healthcare teams towards enhancing patient care, outcomes, and service delivery in a clinical setting.
Dynamic Communication skills are the ability to adapt messaging and style effectively across diverse audiences, foster engagement, and facilitate understanding in various situations.
Earn a grade of 80% or higher on the Long Term Care - Supervision/Leadership Certification Exam vetted and approved by the AHCCCS.
Cultural Competency for Behavioral Health Professionals
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The Cultural Competency for Behavioral Health Professionals microcredential, recognized by the U.S. Dept. of Health and Human Services, certifies completion of a training program in which learners demonstrate a series of skills designed to prepare them to work in culturally diverse behavioral health environments. Learners will show cultural awareness, cultural responsiveness and sensitivity, reflect on their own cultural biases, and demonstrate the ability to recognize culturally appropriate services and interventions.
Cultural Diversity is acknowledging, appreciating, and embracing variations among people due to their cultural, ethnic, and racial origins, creating an inclusive and cooperative atmosphere.
Diversity Awareness involves recognizing and appreciating differences in race, ethnicity, gender, age, religion, disability, and sexual orientation, as well as respecting diverse viewpoints.
Cultural Responsiveness is the capacity to engage effectively with individuals from various cultures, recognizing and valuing their distinct customs, beliefs, and values.
Cultural Sensitivity refers to being aware of and respectfully considering cultural variations while effectively engaging with individuals from diverse backgrounds.
Diversity and Inclusion management involves strategic efforts to create a workplace with varied backgrounds and an inclusive environment where employees experience a sense of belonging and equality.
Reflective practices involve analyzing experiences and outcomes to enhance personal and professional growth through continuous self-evaluation and critical thinking.
Humility refers to recognizing one's limitations and errors, seeking feedback, and prioritizing team success over personal recognition.
To earn this microcredential, learners will develop skills in the following four areas: * Cultural and linguistic competency * Increasing cultural self-awareness * Demonstrating awareness of client’s cultural identity * Recognizing culturally and linguistically appropriate interventions and services Learners must complete all four courses of the training program Increasing Cultural Competency for Behavioral Health Professionals offered by the U.S. Dept. of Health and Human Services with a passing score of 80% or higher.
Behavioral Research Microcredential Pathway
The Behavioral Research Microcredential Pathway, recognized by Collaborative Institutional Training Initiative, consists of a series of microcredentials designed to prepare learners to conduct basic scientific research resulting in an understanding of descriptive statistics, preparing a research manuscript and knowing ethical considerations in protecting the rights and privacy of human subject participants. This microcredential pathway is stackable toward the AA in Psychology.
Empirical Research refers to the systematic study of phenomena through observation, experience, and data analysis to uncover empirical evidence.
Critical Appraisal is a methodical assessment of research or evidence to determine its validity, importance, and relevance for use in decision-making or policy creation.
Computational Tools are software applications and digital resources that enhance efficiency and decision-making through complex data analysis, problem-solving, automation, and simulations.
Experimental design refers to the planning and organization of scientific tests to examine hypotheses, ensuring credible and consistent outcomes through controlled, randomized, and repeatable methods.
Human Subject Research is a systematic investigation involving human participants to acquire knowledge while maintaining ethical standards, informed consent, and participant safety.
Primary research involves gathering firsthand data through methods like interviews, surveys, experiments, or observations to address particular study goals.
Research design refers to the structured plan used in scientific studies, detailing procedures for gathering, examining, and interpreting data to address particular questions and evaluate hypotheses.
Research Reports present organized data and findings from methodical examinations, aiming to inform stakeholders and advance knowledge in a particular field.
Research methods refer to the organized strategies employed to examine phenomena, gain fresh insights, or validate and synthesize existing knowledge in diverse fields.
Learners will show proficiency in descriptive and inferential methods of statistics, demonstrate the ability to write thorough research reports, and complete research that meets with Institutional Review Board standards. Earn microcredentials in: * Behavioral Statistics * Conducting Research for Behavioral Science * Research Ethics/CITI Training
The Behavioral Statistics microcredential is awarded to learners who demonstrate an understanding of descriptive and inferential statistics. Specifically, how to employ various methods to present data in a meaningful way, how to interpret data, and how to use sample data to make inferences or predictions about a larger population. Upon completion of this microcredential, learners will be able to summarize and organize data to provide a clear understanding of its main characteristics. These include measures such as mean, median, mode, range, variance, standard deviation, and graphical representations like histograms, bar graphs, and polygons. Learners will further demonstrate the skills to make predictions or inferences about a larger population by employing techniques such as hypothesis testing, effect-size testing, confidence intervals, and regression analysis, to draw conclusions and assess relationships between variables, thereby enhancing scientific research.
Descriptive statistics are methods used to summarize, organize, and present data effectively, encompassing measures of central tendency, variability, and visual displays such as charts and histograms.
Statistical Hypothesis Testing is a method of drawing conclusions about a population by analyzing sample data, formulating and assessing hypotheses using statistical techniques.
Statistical Sampling Methods refer to techniques that choose a smaller portion of a population to represent the whole, allowing for data analysis, predictions, and decision-making with less data.
Test Statistics are quantitative measures utilized in hypothesis testing to assess the likelihood of a hypothesis being accurate by comparing sample data to a distribution under the null hypothesis.
Earn a grade of 85% or higher on the Behavioral Statistics exam assessing these skills.
The Research Ethics/CITI Training microcredential, recognized by Collaborative Institutional Training Initiative, will be awarded to learners after completing Human Subjects Research Training specific to social-behavioral-educational researchers through the CITI Program. Designed to educate researchers on how to protect the rights and welfare of human participants in their studies, learners will demonstrate knowledge of potential risks and benefits and the process of informed consent.
Ethical Standards and Conduct encompass the moral principles and actions that promote honesty, fairness, and integrity in both personal and professional contexts, adhering to legal and ethical codes.
Critical thinking refers to the skill of impartially assessing and evaluating information to make a well-informed decision, characterized by skepticism and scrutiny of assumed facts.
Ethical Research entails upholding moral principles and professional standards during investigations, safeguarding integrity, human rights, and responsible data management for knowledge acquisition.
Institutional review boards assess and oversee biomedical research with human participants, ensuring adherence to ethical principles and regulatory requirements.
Learners will complete online modules on the ethical and regulatory considerations when conducting social science research. Learners will demonstrate understanding of informed consent, privacy, participant protection, ensuring compliance with regulations and assessing relevant ethical considerations. To receive CITI certification, the learner must pass all modules for social-behavioral-educational researchers with a score of at least 80%.
Child and Family Team (CFT) (Coming Soon)
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The Child and Family Team (CFT) microcredential, recognized by the Arizona Health Care Cost Containment System (AHCCCS) Administration and issued through the Arizona Department of Child Safety, attests that learners have the skills needed to prepare them for employment as case managers or high-needs case managers. Those who earn this microcredential will be able to facilitate CFTs for their clients and their families and will have the advantage of not having to undergo training when hired at their prospective organization. They will have the skills and the certification to coordinate and facilitate CFTs and services utilizing the Arizona 12 Principles and the CFT process.
Post-traumatic stress is a psychological disorder resulting from exposure to a traumatic event, manifesting in symptoms such as intrusive memories, distress, and avoidance behaviors.
Family Support refers to the provision of services aimed at strengthening and empowering families, improving their overall well-being, and addressing challenges through resources, education, intervention, and advocacy efforts.
Child And Family Services are specialized programs focused on supporting, advocating for, and educating families and children to ensure their safety, growth, and overall well-being.
Participate in the 4 day training and demonstrate competency in the Mock CFT (during day 4).
Infant Family Associate, AzAIMH Endorsement Pathway
The Infant Family Associate, AzAIMH Endorsement Pathway, recognized by Arizona Association for Infant Mental Health (AzAIMH), is an internationally recognized credential that supports and recognizes the development and proficiency of professionals who work with or on behalf of pregnant women, infants and young children, birth up to 3-years old, and their families. The AzAIMH Infant Mental Health Endorsement®, is based on a set of competencies designed to support and enhance culturally-sensitive, relationship focused practice within the framework of infant mental health. These skills are essential for professionals working with infants, toddlers, and their families to promote healthy development and well-being. Understanding early childhood mental health is crucial for recognizing and addressing mental health concerns in young children. Family mental health skills enable professionals to support the mental health needs of the entire family unit. Proficiency in emotional health and self-regulation helps professionals model and teach healthy emotional expression and coping skills. Patient family education is essential for empowering families to support their children's mental health needs. Knowledge of child and family services and family resources allows professionals to connect families with the appropriate services and support networks.
Infant and Early Childhood Mental Health
Infant and Early Childhood Mental Health focuses on promoting emotional well-being and growth in young children through nurturing caregiver relationships and positive experiences.
Patient Education and Counseling entails providing healthcare recipients with information about their conditions and guiding them through treatment options, promoting understanding and adherence to prescribed therapies.
Learners who complete their degree with an area of emphasis in infant and early childhood mental health will have completed the educational requirements to apply for endorsement in the category of Infant Family Associate. This endorsement requires the completion of the In-Service for the Infant Family Associate: AzAIMH Endorsement Microcredential, and either an AAS degree or BS degree in Behavioral Health Science from an MCCCD college and successful completion of the following courses that form the emphasis in infant and early childhood mental health: * BHS275 Infant and Early Childhood Mental Health (In-Service Training in Curriculum), and * BHS272 Child and Adolescent Mental Health and Interventions, or * CFS235 Developing Child: Theory into Practice, Prenatal to Age Eight, or * EED210 Creative and Cognitive Play
Applied Suicide Intervention Skills Training (ASIST)
The Applied Suicide Intervention Skills Training (ASIST) microcredential, recognized by LivingWorks, signifies that learners have developed the following skills: * Understand how attitudes affect views on suicide and prevention, * Provide assistance and suicide first aid to a person at risk, * Identify the elements of a suicide safety plan and the actions needed to implement it, * Value improving and integrating suicide prevention resources in the community, and * Recognize other aspects of suicide prevention, including self-care.
Suicide Intervention Services offer immediate aid, counseling, and continuous support to individuals with suicidal thoughts or behaviors, aiming to prevent self-harm.
This microcredential is awarded to participants who attend the full two days of instruction and conduct a teach back within the training with feedback (emphasis on the humane aspect of suicide intervention).
The Professional Resilience microcredential is an exploration of the factors influencing resilience and well-being, and the capacity to build these skills, focusing on strategies to manage burnout, traumatic stress, and compassion fatigue among social services and mental health professionals, healthcare providers, emergency first responders, and other individuals in the helping professions. These approaches include: evidence based self-care, identifying when to seek professional care, and having a growth mindset.
Growth Mindedness is a persistent pursuit of learning and betterment, involving the acceptance of challenges, perseverance through obstacles, and seeing effort as a means to mastery and competence.
Resilience, wellbeing, and adaptability refer to the abilities to sustain psychological stability, bounce back from challenges, and adapt to varying or unpredictable circumstances in both personal and occupational contexts.
Empathy is the capacity to comprehend and relate to the emotions of others, promoting caring relationships and successful communication.
Earn a grade of 80% or higher on the Professional Resilience exam, vetted and approved by MCCCD.
Communication in the Helping Professions (Coming Soon)
The Communication in the Helping Professions microcredential is an exploration of communication theories and practical skills for building and maintaining effective helping relationships, with a focus on verbal and nonverbal communication, rapport building, and active listening.
Counseling Techniques consist of systematic approaches employed by experts to help people address and overcome various personal, social, or emotional issues.
Interpersonal skills refer to the capacities to communicate efficiently, establish relationships, cooperate, demonstrate empathy, negotiate, and manage conflicts in both personal and professional settings.
Nonverbal communications refer to the transmission of messages through means such as facial expressions, body language, gestures, posture, and tone of voice, playing a crucial role in interpersonal exchanges.
Patient Interviewing is a method of collecting medical information from patients through effective communication and observation to inform diagnosis and treatment decisions.
Earn a grade of 80% or higher on the Communication in the Helping Professions exam assessing these skills.
Documentation in the Helping Professions (Coming Soon)
The Documentation in the Helping Professions microcredential is an introduction to documentation practices in the helping professions, focusing on best practices for creating, managing, and maintaining accurate records to support and enhance client care, service coordination, and risk management in professional practice.
Clinical documentation refers to the systematic recording of a patient's medical history, diagnoses, treatments, and healthcare services, ensuring quality, continuity, and legal compliance in healthcare.
Good Documentation Practices refer to established techniques for recording, reviewing, and maintaining data accurately and clearly, ensuring traceability and compliance with regulations in different industries.
Earn a grade of 80% or higher on the Documentation in the Helping Professions exam assessing these skills.
Introduction to General Mental Health and Addictions
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The Introduction to General Mental Health and Addictions microcredential is an overview of mental health and addiction, focusing on key concepts and common disorders. This course explores the biological, psychological, and social factors that influence these conditions.
Addiction treatment encompasses medical and psychological interventions for individuals with substance or behavior dependencies, aiming to support recovery and rehabilitation.
Abnormal psychology is a discipline that examines unusual thought, behavior, and emotional patterns, which can suggest mental disorders or psychological difficulties.
Mental Health Education consists of instructing individuals about emotional well-being, mental illnesses, coping skills, and methods to promote psychological health.
Earn a grade of 80% or higher on the Introduction to General Mental Health and Addictions exam assessing these skills.
Ethics in the Helping Professions (Coming Soon)
The Ethics in the Helping Professions microcredential awards learners with an Ethics in the Helping Professions certificate, recognizing that recipients have completed the necessary educational requirements to uphold ethical standards within the helping professions. Ethics in this field encompasses policies, guidelines, and considerations that ensure the delivery of appropriate and professional services to those in need.
Medical ethics constitutes the moral guidelines that govern healthcare providers, fostering respect, equity, and honesty in patient care and clinical decision-making.
Client Confidentiality entails the moral and frequently legal duty to safeguard clients' personal, financial, and confidential data from unauthorized use, disclosure, or access.
Healthcare Quality refers to the level at which medical services improve the chances of desired results, aligning with current professional knowledge and standards.
Earn a grade of 80% or higher on the Ethics in the Helping Professions exam assessing these skills.
This microcredential is awarded to students who demonstrate an understanding of the SPSS Computer program.. Specifically, individuals will demonstrate skills such as data cleaning, organizing, charting, analyzing, and interpreting data sets.
Statistical analysis is the methodical study of data to uncover patterns and trends using software and mathematical approaches.
Upon completion of this microcredential, students will be proficient in: *Creating and formatting variables in SPSS, for a variety of descriptive and inferential analyses. *Creating and interpreting data summaries and descriptive statistics (e.g., frequency counts, probability tables, measures of central tendency, measures of variability, charts) in SPSS. *Performing inferential statistical analyses (e.g., t tests, one-way ANOVA, chi-square) in SPSS. *Interpreting output from inferential statistical analyses in SPSS. Output would include: descriptive statistics, inferential test statistics, confidence intervals, values for testing inferential assumptions, effect sizes. Earn a grade of 80% or higher on the SPSS assessment exam.
Conducting Research for Behavioral Science
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The Conducting Research for Behavioral Science microcredential is awarded to learners who demonstrate an understanding of how to design, conduct, and analyze research effectively across social and behavioral science disciplines. Upon completion of this microcredential, learners will be able to develop research questions, identify and apply appropriate quantitative and qualitative research methodologies, conduct literature reviews, analyze data and interpret results, and present findings in the form of a research report.
Basic Research entails exploring fundamental concepts and knowledge, typically to clarify existing facts, formulate novel theories, and gain deeper insights, without an explicit focus on immediate practical applications.
Earn a grade of 85% or higher on the research report.
The Mental Health First Aid microcredential, recognized by National Council for Mental Wellbeing, provides learners with skills on how to help someone who is experiencing a mental health crisis, developing a mental health problem, or dealing with a worsening mental health issue. The course provides the skills to identify signs of distress, offer immediate support, and direct the person to professional help when it becomes available. MHFA can be helpful for people who have a friend, family member, or colleague with a mental illness. MHFA courses teach people how to understand and respond to signs of distress.
Earn a grade of 80% or higher on the Mental Health First Aid exam, vetted and approved by National Council for Mental Wellbeing.
The Psychological First Aid (PFA) microcredential, recognized by National Center for PTSD and the National Child Traumatic Stress Network, is an evidence-informed approach designed to support individuals in the immediate aftermath of disasters or traumatic events. Developed by leading trauma experts, PFA equips learners with practical skills to reduce distress and promote coping in survivors, witnesses, and responders. Learners will explore flexible, needs-based strategies for delivering early assistance in diverse crisis settings, including shelters, hospitals, and community spaces. PFA is a promising practice for disaster behavioral health response and recovery.
To earn a certificate learners must score 80% or higher on the exam through the certifying agency (National Center for PTSD or National Child Traumatic Stress Network) and submit proof of certification.
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The Certified Resilience Professional microcredential, recognized by Trauma Institute International, attests that the bearer has completed the educational requirements necessary to actively build resilience and well-being in their own lives and also an introduction to the skills needed to help others accomplish the same. This certification emphasizes a Salutogenic approach to managing burnout, traumatic stress, and compassion fatigue with a focus on enhancing quality of life and improving a healthy lifestyle. This certification is for social services and mental health professionals, healthcare providers, emergency first responders, and other relationship-intensive occupations.
Earn a grade of 80% or higher on the Certified Resilience Professional exam, vetted and approved by Trauma Institute International.
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The Registered Behavior Technician® (RBT®) microcredential, recognized by the Behavior Analyst Certification Board, is a paraprofessional certification in behavior analysis. RBTs assist in delivering behavior analytic services and practice under the direction and close supervision of an RBT Supervisor and/or RBT Requirements Coordinator who is responsible for their work. Knowledge of human services enables RBTs to understand clients' needs and behaviors, facilitating effective communication and collaboration with the clinical staff/team. Proficiency in the implementation of ABA strategies allows RBTS to increase functional skills and reduce challenging behaviors through behavior support plans and reinforcement strategies. Understanding behavioral change theory helps RBTs design interventions that promote desired behavior change, utilizing concepts like reinforcement and shaping. Lastly, familiarity with behavioral patterns enables RBTs to recognize and analyze trends in behavior, informing prescribed intervention strategies.
Human Services encompasses addressing human needs through an interdisciplinary approach, promoting social justice, and improving the overall well-being of individuals and communities.
Behavior management refers to the practice of directing and shaping behavior, particularly in educational settings, by using strategies like reinforcement, establishing limits, and employing behavioral modification methods.
Behavior change knowledge encompasses the comprehension of methods and theories for altering individual or group actions to accomplish desired outcomes.
To earn the Registered Behavior Technician (RBT) certification, learners will have successfully completed the educational requirements to apply for RBT certification. This microcredential requires the successful completion of BHS430 (40-hour training) and competency assessment (to be completed with an approved practicum site in BHS 430), and BHS490 (160 practicum hours) The 40-hour training must meet the requirements outlined in the RBT 40-Hour Training Packet. All RBT applicants must demonstrate that they can competently perform the tasks on the Initial Competency Assessment as part of the requirements to qualify for RBT Behavior Analyst Certification Board certification. Additional requirements for the RBT Certification include; * Be at least 18 years old * Have completed high school-level education or equivalent * Pass a background check * Obtain 40 hours of qualified training * Successfully complete an RBT initial competency assessment * Have ongoing supervision from an RBT Supervisor or RBT Requirements Coordinator to practice as an RBT after you pass the certification examination.
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The Accelerated Learning and Memory (aLM) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the learner has acquired the knowledge to elevate cognitive function, leading to accelerated learning and improved work-based performance. Founded on neuro-based principles and brain-based methods, the Accelerated Learning and Memory microcredential shows that learners have developed the cognitive skills necessary to quickly learn, memorize, and recall information. This enables the learner to adapt to the demands of a growing or evolving industry, tackle complex tasks more efficiently, and ultimately enhance their contributions in the workplace.
Metacognition refers to the knowledge and awareness of one's thought processes, which allows for introspection of learning methods and the adaptation of cognitive strategies to enhance problem-solving and decision-making abilities.
Problem solving refers to the ability to identify, analyze, and creatively resolve issues through systematic and critical thinking, overcoming obstacles to achieve effective solutions.
Decision making is the logical, systematic process of assessing information, considering options, and selecting a course of action to attain intended results.
Individual resilience refers to the capability of adjusting to challenges, bouncing back quickly from difficulties while maintaining a positive outlook and overall well-being.
Mindfulness is the practice of being attentive to one's present thoughts, emotions, physical sensations, and surroundings, while maintaining an open and curious attitude.
Study Skills encompass techniques and approaches for efficient learning and knowledge retention, such as time management, note-taking, test preparation, active listening, and critical thinking.
Earn a grade of 80% or higher in the Accelerated Learning and Memory course, vetted and approved by National Institute of Behavioral Medicine.
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The Agency and Internal Locus of Control (A-iLC) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the learner has acquired essential skill-based knowledge to pursue goal-directed initiatives, make well-informed decisions, and proactively influence situations by taking ownership through responsible, self-directed, and self-motivated actions. The Agency and Internal Locus of Control microcredential attests that the learner has nurtured the belief and a firm conviction in their ability and power to shape their future by confidently taking charge of their actions to create positive changes and achieve their desired goals.
Achievement-driven individuals are motivated by setting and accomplishing goals, demonstrating a strong focus on results and a commitment to excellence in their performance.
Accountability refers to the readiness to accept responsibility for one's actions and decisions, showing dependability and honesty in both personal and work-related contexts.
Goal-oriented describes an individual's capacity to effectively set and attain objectives through purposeful planning and diligent exertion, emphasizing outcomes and final destinations over methods.
Proactive refers to the inclination to take initiative, foresee possible problems, and actively manage circumstances instead of simply responding to events as they happen.
Self-confidence represents a firm trust in one's own abilities and judgment, allowing one to approach challenges and decisions with composure and decisiveness.
Determination entails an individual's unwavering resolve and tenacity to accomplish a set objective, overcoming hindrances, difficulties, or reversals, reflecting their unbending will and purposeful constancy.
Self-reliance refers to the capacity to rely on one's own abilities, judgment, and resources to accomplish objectives and address issues without external assistance.
Earn a grade of 80% or higher in the Agency and Internal Locus of Control course, vetted and approved by National Institute of Behavioral Medicine.
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The Time Management and Organization (tMo) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the learner has acquired the essential skill-based knowledge of transferable, long-lasting abilities to manage time effectively in both work and personal settings. The Time Management and Organization microcredential attests that the individual has learned key elements such as prioritization, goal setting, planning, organization, adaptability, and decision-making, which have been nurtured using mindfulness principles to ensure the longevity of successful behavioral practices. Through focused development of interpersonal skills and self-awareness, individuals are able to create structured plans that effectively lead them toward achieving their desired goals.
Time management is the capacity to organize and plan tasks, prioritize responsibilities, and allocate time efficiently to increase productivity and accomplish objectives.
Operational efficiency refers to the ability to maximize output from given resources through process optimization, waste reduction, and productivity enhancement, thereby improving overall performance and competitiveness.
Prioritization refers to the process of evaluating the significance of tasks and allocating time and resources accordingly, focusing on the most urgent goals first.
Goal setting refers to the process of establishing specific, attainable aims, devising action plans, and tracking advancement towards desired results for individual or group growth.
Strategic planning entails determining an organization's course by establishing objectives, devising tangible measures, and designating resources for lasting targets.
Organizational skills refer to the capabilities of individuals to effectively manage tasks, allocate resources, and prioritize responsibilities for the successful completion of goals.
Earn a grade of 80% or higher in the Time Management and Organization course, vetted and approved by National Institute of Behavioral Medicine.
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The Social and Emotional Intelligence (S-Eq) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the learner has developed the essential knowledge-based skills to comprehend and navigate their own emotions, as well as the emotions of others, by employing empathy, fostering collaboration, and effectively resolving conflicts. They possess various skills to comprehend, manage, and express their own emotions while also being attentive and responsive to the feelings of others. The Social and Emotional Intelligence microcredential confirms that the individual has learned how to effectively utilize emotions to build well-being and navigate relationships. Key aspects include self-awareness, open-mindedness, self-regulation, empathy, adaptability, social skills, and interpersonal communication skills.
Social intelligence refers to the capacity to comprehend social situations and relationships, enabling effective communication and interaction with others.
Conflict resolution is the process of addressing disagreements in a reasonable, equitable, and effective manner to achieve a harmonious, mutually agreeable outcome.
Relationship management is the skill of building, preserving, and improving bonds with clients, coworkers, and associates for lasting success.
Open-mindedness refers to the capacity to consider and assess fresh and diverse viewpoints, methods, and ideas without bias, while being receptive to change and innovation.
Adaptability refers to the ability to adjust to new situations, accept change, and quickly learn new skills when faced with changing circumstances or challenges.
Collaboration refers to the process of cooperating with others to accomplish a shared objective, utilizing different viewpoints, abilities, and expertise via open communication and teamwork.
Diversity of Perspective is recognizing and valuing varied viewpoints, experiences, and ideas from individuals with different backgrounds and cultures.
Social skills encompass the interpersonal capabilities that enable effective communication and interaction with others, such as empathy, cooperation, assertiveness, and the ability to interpret and react to social cues appropriately.
Earn a grade of 80% or higher in the Social and Emotional Intelligence course, vetted and approved by National Institute of Behavioral Medicine.
The Resilience and Well-Being (RWb) microcredential, recognized by National Institute of Behavioral Medicine, attests that the learner has gained the knowledge necessary to promote psychological and emotional resilience. This ability allows them to navigate and adapt to life's challenges and adversities while improving their overall well-being and happiness. The National Institute of Behavioral Medicine affirms that the individual thoroughly understands the Psychological and Emotional Resilience Training (PERT) model. The Resilience and Well-Being microcredential attests that the individual has acquired the knowledge of cutting-edge, evidence-based strategies to foster diverse aspects of resilience, including physical, psychological, emotional, cognitive, intellectual, social, spiritual, and occupational dimensions of well-being.
Emotional stability refers to an individual's ability to remain calm and composed during stressful situations, resisting negative emotional disruptions.
Intellectual curiosity refers to an individual's natural drive to learn, question, and investigate new concepts and knowledge domains beyond their current experience and comfort levels.
Earn a grade of 80% or higher in a course that incorporates officially approved Resilience and Well-Being materials from the National Institute of Behavioral Medicine.
In-Service for the Infant Family Associate: AzAIMH Endorsement
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The In-Service for the Infant Family Associate: AzAIMH Endorsement microcredential, recognized by Arizona Association for Infant Mental Health (AzAIMH), provides the foundational knowledge of mental health during infancy and early childhood. Including an exploration of social-emotional development and relational influences on mental health. Emphasis on identifying early warning signs, making appropriate referrals, and employing a multidisciplinary child and family team approach to services. This training also meets criteria for the 33 hours of in-service training required to apply for Endorsement® with the Arizona Association of Infant Mental Health (AzAIMH). Endorsement signifies a commitment to Culturally Sensitive, Relationship-Focused Practice Promoting Infant Mental Health and is an internationally recognized credential that supports and recognizes the development and proficiency of professionals who work with or on behalf of pregnant women, infants, and young children, birth up to 3 years old, and their families. The AzAIMH Endorsement® is based on a set of competencies designed to support and enhance culturally sensitive, relationship focused practice within the framework of infant mental health. These skills are essential for professionals working with infants, toddlers, and their families to promote healthy development and well-being. Understanding early childhood mental health is crucial for recognizing and addressing mental health concerns in young children. Family mental health skills enable professionals to support the mental health needs of the entire family unit. Proficiency in emotional health and self-regulation helps professionals model and teach healthy emotional expression and coping skills. Patient family education is essential for empowering families to support their children's mental health needs. Knowledge of child and family services and family resources allows professionals to connect families with the appropriate services and support networks.
Learners who complete the approved AzAIMH curriculum offered through BHS 275 at South Mountain Community College with a "B" grade or higher will have completed the first step toward the academic requirements for an area of emphasis in infant and early childhood, as well as completing the 33 training hours required by AzAIMH to pursue endorsement.
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The Critical Thinking and Adaptability (Ct-A) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the individual has developed the essential skill-based knowledge to effectively analyze information and make informed decisions, including the capacity to reason logically and rigorously. The Critical Thinking and Adaptability microcredential attest that the individual has mastered the ability to systematically gather and evaluate relevant data, recognize patterns, challenge assumptions, and draw well-founded sound conclusions. This person has also shown a remarkable talent for questioning outdated ideas and embracing fresh, innovative strategies and actions.
Data-Driven Decision Making is a strategic approach that relies on analytics, facts, and figures to guide choices, reducing guesswork and subjectivity in business and policy decisions.
Questioning refers to the skill of posing thought-provoking queries to obtain information, enhance comprehension, and facilitate problem-solving.
Pattern recognition refers to the capacity to identify and predict trends, consistencies, and anomalies in data, aiding in forecasting and strategic decision-making.
Challenge Driven refers to an individual's tendency to actively seek and tackle complex issues, perceiving them as chances for improvement and creativity.
Analytical thinking is the capability to break down intricate issues into smaller parts, recognize patterns, and utilize rational thinking to methodically find solutions.
Logical reasoning refers to the capacity to evaluate circumstances, detect patterns, and derive logical conclusions through systematic, critical thinking and analytical methods for efficient problem-solving.
Earn a grade of 80% or higher in the Critical Thinking and Adaptability course, vetted and approved by National Institute of Behavioral Medicine.
Fundamentals of Social Service Intervention (Coming Soon)
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The Fundamentals of Social Service Intervention microcredential provides learners with the ability to assess, plan, and intervene with individuals and communities. Delivered through the lens of social work practice ethics, the assessments are scaffolded to introduce learners to content that supports their practice with diverse populations. After completing this microcredential, learners will have the basic skills necessary to work in areas like case management, intake, resource and referral, and crisis intervention. This microcredential is meant to act as an introduction to early career social workers in vital skills such as intake, assessment, planning, and intervention with diverse populations in preparation for social work practice.
Social work is a profession focused on improving the well-being of individuals, families, and communities through interventions, advocacy, policy, and social services.
Family advocacy entails promoting the rights of families, representing their needs, and assisting them in accessing resources within various systems, such as healthcare, education, or law.
Social Support refers to the offering of emotional, informational, and practical aid to people, promoting their well-being, resilience, and a sense of community.
Community advocacy involves promoting and defending a community's interests and rights to influence public opinion and policy for their collective benefit.
Community health refers to the targeted promotion of well-being and disease prevention among specific population groups.
Earn a grade of 85% or higher on aligned assessments in SWU171 and SWU291.
The Health and Wellness (HW) microcredential, recognized by National Institute of Behavioral Medicine, reflects an individual’s commitment to adopting a sustainable lifestyle that enhances overall health and wellness. The Health and Wellness microcredential confirms that this person has gained knowledge through proven techniques that empower them to reach their health and fitness goals to nurture their mind, body, and spirit. It signifies a thorough understanding of wellness, covering crucial areas such as physical activity, nutrition, the science of sleep, and spiritual health.
Self Care represents an individual's engagement in wellness-enhancing activities, focusing on physical, mental, and emotional health for personal balance and well-being.
Physical fitness denotes the capacity to execute physical activities with efficiency, encompassing endurance, strength, flexibility, and a healthy body composition, all crucial for general health and task-specific requirements.
Human Nutrition encompasses the study of how dietary choices impact health, focusing on nutrient intake, absorption, metabolism, and their roles in bodily functions and disease prevention.
Mental health refers to an individual's ability to handle their emotional, psychological, and social well-being, impacting their thoughts, actions, and relationships.
Earn a grade of 80% or higher in the Health and Wellness course, vetted and approved by National Institute of Behavioral Medicine.
The Interpersonal Communication (IC) microcredential, recognized by National Institute of Behavioral Medicine, demonstrates that the individual has acquired the essential skill-based knowledge to interact and collaborate with others. The Interpersonal Communication microcredential attests that the individual has acquired verbal and nonverbal communication skills that allow them to express ideas clearly and accurately in both formal and informal settings. They understand how the brain processes interpersonal communication, can interpret explicit and implicit verbal and nonverbal signals, and utilize research-based communication techniques to create meaningful connections while learning how to foster healthy relational attachments.
Relationship development refers to the skill of creating and fostering professional ties through clear communication, trust-building, and consistent interaction to achieve mutual benefits.
Effective communication refers to the skillful expression of information and ideas, using various methods, to achieve shared comprehension and fruitful engagement.
Information Processing refers to the capacity to effectively collect, interpret, and evaluate data, utilizing critical thinking and problem-solving methods to transform it into actionable knowledge.
Verbal communications encompass the skills of expressing ideas clearly through speech, actively listening, and tailoring messages for various audiences and situations.
Earn a grade of 80% or higher in the Interpersonal Communication course, vetted and approved by National Institute of Behavioral Medicine.
SPSS for Behavioral Science (Coming Soon)
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MCCCD and Southwest Behavioral & Health Services collaborate to bring the Peer Recovery Support Specialist (PRSS) training to MCCCD students. The PRSS microcredential, is recognized by Arizona Health Care Cost Containment System (AHCCCS). Peer support is a behavioral health service available to AHCCCS members. Peer support services are for members who may need more personalized support than natural supports or community based recovery groups (such as 12 Step groups) can provide. Peer Support Practitioners of Peer Support Services are called Peer and Recovery Support Specialists (PRSS). PRSS have their own story of behavioral health recovery and utilize their lived experience to help the people they serve and promote recovery-oriented environments. A PRSS works with individuals during their recovery journey, sharing skills, coaching, and providing support. Peer support is many things, and often dependent upon the needs of the individual being served. Peer support services include, but are not limited to assistance with: * Identifying needs and recovery goals, * Lessening feelings of isolation, * Increasing practical knowledge to access supports and resources in the community, * Exploring continued education and/or employment opportunities, * Partnering with other healthcare practitioners, * Overcoming service barriers, and * Understanding and positively adapting to behavioral health challenges using: * Support groups, * Coaching, * Role modeling, and * Mentoring.
Peer Support refers to the provision of emotional, social, and practical assistance by individuals with shared experiences to promote growth, problem-solving, and recovery.
Patient advocacy involves actively supporting and representing patients' rights, needs, and interests in healthcare systems to ensure fair and optimal treatment and care.
Peer mentoring is a structured relationship where individuals with similar status provide knowledge, experience, and support to foster personal and professional development.
Ethical Decision Making is a process that involves evaluating alternatives while adhering to ethical principles, such as integrity, transparency, fairness, and accountability.
To become a credentialed PRSS, you must successfully complete a Peer Support Employment Training Program and pass an exam. AHCCCS recognizes Peer Support Employment Training Programs (PSETP) that are compliant with Medicaid reimbursement policy for peer support services and Centers for Medicare and Medicaid Services (CMS) regulations.
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The Essential Employability Skills (EES) microcredential equips learners with foundational workplace competencies valued across industries. By earning this badge, learners strengthen their self-management, emotional intelligence, resilience, and communication skills while developing critical thinking, adaptability, and strong organizational habits. The microcredential also builds cultural competence, professional identity, and sustainable self-care practices, preparing learners to collaborate effectively, navigate challenges, stay motivated, and perform consistently in diverse and dynamic work environments.
Earn a grade of 80% or higher on the Essential Employability Skills exam, vetted and approved by MCCCD.
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The EMS Naloxone Leave Behind Microcredential is recognized by the Arizona Department of Health Services. This microcredential validates an individual's competency in deploying naloxone under Arizona's Naloxone Leave Behind Law. Certified personnel possess a thorough understanding of the legal framework, are proficient in identifying opioid overdose, and demonstrate expertise in administering intranasal naloxone. A key component of this certification is the ability to effectively educate patients and bystanders on the proper use of the left-behind naloxone and to accurately complete all associated EMS documentation and reporting requirements.
Opioid treatment refers to the medical management of opioid addiction through medication-assisted therapy, withdrawal management, and counseling for recovery and overdose risk reduction.
Drug Overdose Treatment involves providing medical intervention to counteract the harmful effects resulting from the consumption of excessive drugs or toxic substances.
Bystander Interventions are proactive actions taken by individuals to recognize and safely respond to inappropriate, harmful, or dangerous situations in various settings.
Emergency care encompasses prompt and skilled medical aid for acutely ill or injured individuals, with the goal of stabilizing their condition and preserving life until further treatment can be administered.
Emergency Medical Support consists of the skills necessary to promptly attend to medical emergencies, such as administering first aid, CPR, and utilizing emergency equipment to stabilize individuals.
Successful completion of the Arizona Department of Health Services Naloxone Leave Behind training.
Brain Health & Stroke Care Foundations (Coming Soon)
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The Brain Health & Stroke Care Foundations microcredential, recognized by the American Heart Association (AHA), prepares healthcare professionals and healthcare pathway students to identify, assess, and support patients at risk for or experiencing stroke. This credential integrates evidence-based stroke science, early recognition protocols, neurological assessment tools, and prevention strategies aligned with the American Heart Association’s Stroke & Brain Health portfolio. Upon successful completion, learners will be able to: * Identify signs and symptoms of acute stroke using current evidence-based recognition protocols. * Differentiate prehospital and in-hospital stroke management workflows. * Explain stroke risk factors and prevention strategies, including hypertension and atrial fibrillation. * Support patient and family education across the stroke care continuum.
Stroke protocol refers to the standard procedures and guidelines healthcare providers use to rapidly identify and treat strokes, optimizing patient results and reducing neurological harm.
Patient assessment is the thorough evaluation of an individual's health condition to determine care requirements, involving physical examination, reviewing medical history, and interpreting diagnostic tests.
Care plan implementation refers to the systematic execution of tailored strategies to address specific health or personal needs in clinical or caregiving environments.
Treatment planning entails creating customized treatment approaches based on an individual's needs, goals, and evidence-based practices to promote optimal recovery or health management.
Risk Evaluation and Mitigation entails identifying, assessing, and prioritizing risks, followed by implementing measures to minimize, monitor, and control their potential impact.
Successful completion of the American Heart Association's ASLS Online: Prehospital & In-Hospital Provider training.
The Resilience and Well-Being microcredential recognizes that the learner has developed foundational knowledge in building and sustaining psychological and emotional resilience. These competencies support an individual’s capacity to adapt effectively to stress, adversity, and life transitions while enhancing overall well-being and life satisfaction. This microcredential signifies that the learner has engaged with current, research-informed strategies designed to strengthen multiple dimensions of resilience, including physical, emotional, cognitive, intellectual, social, spiritual, occupational, and psychological well-being.
Earn a grade of 80% or higher in an approved course with the Resilience and Well-Being microcredential embedded.
The Trauma-Informed Care microcredential validates foundational knowledge and practical skills in applying trauma-informed principles across behavioral health, healthcare, and community-based settings. Learners develop an understanding of the prevalence and impact of trauma, including its effects on brain development, behavior, and overall functioning. This microcredential emphasizes core trauma-informed principles such as safety, trustworthiness, peer support, collaboration, empowerment, cultural humility, and avoiding re-traumatization. Students learn to recognize trauma responses, implement supportive communication strategies, and create environments that promote resilience and recovery. In the workforce, these competencies strengthen client engagement, improve service delivery outcomes, reduce burnout, and support ethical, person-centered care across diverse professional settings.
Trauma Informed Care Practices recognize and respond to trauma's effects, emphasizing safety, empowerment, and healing while minimizing re-traumatization in care settings.
Trust development refers to the capacity to establish, foster, and preserve confidence via consistent, genuine, and ethical interactions within professional environments among colleagues, clients, and stakeholders.
De-escalation Techniques refer to strategies employed to decrease tension and conflict during interactions, employing calm communication, empathy, and problem-solving approaches to avert escalation of adversarial or combative situations.
Recovery coaching entails providing assistance to individuals battling addiction, with an emphasis on fostering self-empowerment, averting relapse, and incorporating recovery into everyday living.
Earn a grade of 80% or higher on the Trauma-Informed Care exam, vetted and approved by MCCCD.
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The Basic Life Support (BLS) Cardiopulmonary Resuscitation (CPR) for Health Care Providers microcredential, recognized by the Arizona Heart Association (AHA), is specifically designed for healthcare professionals and other personnel who are required to perform CPR and other basic cardiovascular life support skills across a broad range of settings, including both in-hospital and out-of-hospital environments. Skills covered focus on: * Prompt recognition of cardiac and respiratory events. * Delivering high-quality chest compressions. * Providing effective breaths and ventilations. * Early and proper use of an Automated External Defibrillator (AED). * One- and two-rescuer CPR and obstructed airway procedures for adult, infant, and pediatric victims. * Correct use of resuscitation and automatic external defibrillation equipment.
Adult Cardiopulmonary Resuscitation (CPR)
Earn a grade of 84% or higher on the CPR for Health Care Providers exam, vetted and approved by the American Heart Association.
Teen Mental Health First Aid (Coming Soon)
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The Teen Mental Health First Aid microcredential, recognized by National Council for Mental Wellbeing, equips participants with the knowledge and skills to recognize, understand, and respond to signs of mental health and substance use challenges in adolescents. This evidence-based training empowers teens and those who support them to build a culture of peer support, reduce stigma, and foster open, safe conversations about mental health. Participants learn how to identify warning signs, provide initial support using the MHFA Action Plan, and determine when to involve a trusted adult or connect someone to professional resources. By strengthening awareness, communication, and early intervention skills, this training helps create supportive environments where young people feel seen, connected, and better prepared to thrive both in school and in life.
Earn a grade of 80% or higher on the Teen Mental Health First Aid exam vetted and approved by National Council for Mental Wellbeing.
Advanced Cardiac Life Support (ACLS) (Coming Soon)
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The Advanced Cardiac Life Support (ACLS) microcredential, recognized by the American Heart Association (AHA), builds on the foundation of lifesaving Basic Life Support (BLS) for Health Care Providers skills, emphasizing the importance of continuous, high-quality CPR. This advanced, instructor-led classroom course highlights the importance of team dynamics and communication, systems of care and immediate post-cardiac-arrest care. The ACLS course also covers airway management and related pharmacology. ACLS is designed for healthcare professionals who direct or participate in the management of cardiopulmonary arrest and other cardiovascular emergencies. This includes personnel in emergency response, emergency medicine, intensive care, and critical care units.
Advanced Cardiac Life Support is a certification showing expertise in managing cardiac arrest and cardiovascular emergencies through completion of a course on clinical interventions and resuscitation skills.
Airway management refers to medical practices and methods that ensure unobstructed airways for breathing in patients, including intubation, mechanical ventilation, and clearing airway obstructions.
Pharmacology is the study of drugs, encompassing their properties, interactions, and effects on living organisms, guiding medical treatment and therapeutic advancements.
Defibrillation is the process of using electrical shock to restore a normal heart rhythm in emergency situations where the heartbeat is irregular or stopped.
ECG interpretation is the process of analyzing electrocardiogram readings to diagnose and track heart conditions, rhythm irregularities, and other cardiovascular issues.
Earn a grade of 84% or higher on the ACLS exam and successfully complete the required skills training, vetted and approved by the American Heart Association.
Pediatric Advanced Life Support (PALS) (Coming Soon)
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The Pediatric Advanced Life Support (PALS) microcredential, recognized by the American Heart Association (AHA), is designed for healthcare providers who respond to emergencies in infants and children and for personnel in emergency response, emergency medicine, intensive care, and critical care units.
Infant/Child CPR is a modified emergency technique to manually pump the heart and provide breaths for infants and children experiencing cardiac arrest, specifically tailored to their smaller anatomy.
Defibrillators are medical devices designed to deliver an electric shock to the heart, aiming to restore a normal heartbeat in cases of cardiac arrhythmias or arrest.
Cardiopulmonary resuscitation CPR equipment
Cardiopulmonary resuscitation (CPR) equipment encompasses devices designed to deliver chest compressions and rescue breaths during cardiac arrest, sustaining essential blood flow to the heart and brain.
This certification validates expertise in vascular access care, including the placement and maintenance of vascular access devices.
Neonatal Resuscitation is a medical intervention for stabilizing newborns with breathing difficulties or compromised vital signs, ensuring proper oxygenation and circulation after delivery.
Pediatric Assessment Triangle is a rapid, three-part observational tool assessing appearance, work of breathing, and circulation to skin to quickly identify severity and triage acutely ill or injured children.
Earn a grade of 84% or higher on the PALS exam and successfully complete the required skills training, vetted and approved by the American Heart Association.
Pediatric Education for Prehospital Professionals (PEPP) (Coming Soon)
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The Pediatric Education for Prehospital Professionals (PEPP) microcredential, recognized by the American Academy of Pediatrics, is an evidence-based credential. It provides EMS and prehospital professionals with the foundational skills, knowledge, and confidence needed to effectively assess and manage ill or injured infants and children in the field.
Airway-Breathing-Compressions refers to essential emergency techniques performed during respiratory or cardiac arrest, involving maintaining airway clearance, providing sufficient ventilation, and executing chest compressions to sustain circulation.
Pediatric emergencies refer to critical health issues demanding immediate medical intervention for infants, children, and teenagers, to manage potential fatality or serious health consequences.
Trauma care encompasses the urgent assessment, stabilization, and treatment of injured or accident victims, prioritizing critical support in pre-hospital or emergency settings.
Neonatal airways refer to the procedures and measures taken to handle and maintain newborn infants' respiratory pathways, ensuring proper ventilation and oxygen supply in intensive care situations.
Neonatal intubation is the process of placing a tube into a newborn's airway to aid breathing during respiratory issues or surgeries.
Earn a grade of 75% or higher on the PEPP exam and successfully complete the required skills training, vetted and approved by the American Academy of Pediatrics.
Neonatal Resuscitation Program (NRP) (Coming Soon)
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The Neonatal Resuscitation Program® (NRP®) microcredential, recognized by the American Academy of Pediatrics, conveys an evidence-based approach to care of the newborn at birth and facilitates effective team-based care for healthcare professionals who care for newborns at the time of delivery. NRP utilizes a blended learning approach, which includes online testing and hands-on case-based simulation/debriefing that focus on critical leadership, communication, and team-work skills.​​
Neonatal Resuscitation Program is a certification that provides healthcare professionals with vital skills and knowledge to perform life-saving procedures on newborns experiencing respiratory or cardiac distress at birth.
Pulse oximetry is a non-invasive technique that uses a sensor, usually placed on a fingertip, to measure blood oxygen saturation levels and monitor pulse rates.
Positive airway pressure is a medical approach to keep airways open and provide oxygen for individuals with breathing difficulties or sleep apnea, often utilizing CPAP or BiPAP machines.
Earn a grade of 75% or higher on the NRP exam and successfully complete the required skills training, vetted and approved by the American Academy of Pediatrics
Advanced Medical Life Support (AMLS) (Coming Soon)
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The Advanced Medical Life Support (AMLS) microcredential, recognized by the National Association of Emergency Medical Technicians (NAEMT) and developed in collaboration with the National Association of EMS Physicians (NAEMSP), is an internationally recognized certification program that prepares healthcare professionals to assess and manage commonly encountered medical conditions and critically ill patients during prehospital medical crises. As the gold standard in emergency medical assessment and treatment, AMLS emphasizes the use of a systematic approach to evaluating patients and making timely, evidence-based treatment decisions.
Health assessments are structured procedures employed by medical experts to analyze a person's overall health, including physical, mental, and emotional aspects, via medical history, examination, and testing.
Respiratory Examinations are evaluations of lung function, breathing, and airway conditions to diagnose and monitor respiratory diseases.
Respiratory Monitoring involves continuous evaluation of lung function, including oxygen saturation, carbon dioxide levels, respiratory rate, and airflow to maintain optimal breathing and lung performance in patients.
Cardiovascular Examination is a systematic physical assessment of the heart and circulation using inspection, palpation, percussion, and auscultation to detect murmurs, rhythm abnormalities, perfusion, and signs of cardiac disease.
Neurological exams are evaluations conducted by medical practitioners to assess a patient's nervous system and detect any abnormalities in its functioning.
Toxicology is the branch of science that examines the harmful effects of various substances and agents on living organisms and ecosystems, as well as methods to mitigate these effects.
Infectious diseases encompass the diagnosis, treatment, and research of illnesses caused by microorganisms like bacteria, viruses, fungi, and parasites.
Earn a grade of 75% or higher on the AMLS exam and successfully complete the required skills training, vetted and approved by the National Association of Emergency Medical Technicians.
Prehospital Trauma Life Support (PHTLS) (Coming Soon)
Prehospital Trauma Life Support (PHTLS) (Coming Soon) badge image
The Prehospital Trauma Life Support (PHTLS) microcredential, recognized by the National Association of Emergency Medical Technicians (NAEMT), is globally recognized as the leading continuing education program for prehospital emergency trauma care. Developed by NAEMT in cooperation with the American College of Surgeons' Committee on Trauma (ACS COT), the program promotes excellence in trauma patient management by all prehospital care providers. ACS COT provides medical direction and content oversight to ensure the program reflects current evidence-based practices. PHTLS is designed to improve the quality of trauma care and reduce patient mortality. The program emphasizes the treatment of the multi-system trauma patient as a unique entity with specific needs. PHTLS promotes critical thinking as the foundation for providing quality care. It is based on the belief that, given a good fund of knowledge and key principles, EMS practitioners are capable of making reasoned decisions regarding patient care.
Physiology is the branch of biology examining the functions and mechanisms within living organisms, focusing on how tissues, organs, and systems work together to support life and facilitate actions.
Hemorrhage Control refers to the prompt assessment and management of excessive bleeding through techniques like direct pressure, tourniquets, and wound packing to prevent shock and save lives.
Oxygen saturation refers to the proportion of hemoglobin in the blood that is bound to oxygen compared to the total hemoglobin present.
Emergency oxygen refers to the prompt provision of extra oxygen to people requiring urgent respiratory assistance because of health issues, injuries, or lack of air, to maintain essential organ functioning.
Earn a grade of 75% or higher on the PHTLS exam and successfully complete the required skills training, vetted and approved by the National Association of Emergency Medical Technicians.
Geriatric Education for EMS (GEMS) (Coming Soon)
Geriatric Education for EMS (GEMS) (Coming Soon) badge image
The Geriatric Education for EMS (GEMS) microcredential, recognized by the National Association of Emergency Medical Technicians (NAEMT), is a nationally recognized certification program developed by NAEMT in partnership with the American Geriatrics Society (AGS). This program trains prehospital providers on the medical, social, and environmental complexities of treating aging adults.
Earn a grade of 75% or higher on the GEMS exam and successfully complete the required skills training, vetted and approved by the National Association of Emergency Medical Technicians.
Tactical Emergency Casualty Care (TECC) (Coming Soon)
Tactical Emergency Casualty Care (TECC) (Coming Soon) badge image
The Tactical Emergency Casualty Care (TECC) microcredential, recognized by the National Association of Emergency Medical Technicians (NAEMT), teaches EMS practitioners and other prehospital providers how to respond to and care for patients in a civilian tactical environment. The course presents the three phases of tactical care and integrates parallel EMS nomenclature: * Hot Zone/Direct Threat Care that is rendered while under attack or in adverse conditions. * Warm Zone/Indirect Threat Care that is rendered while the threat has been suppressed but may resurface at any point. * Cold Zone/Evacuation Care that is rendered while the casualty is being evacuated from the incident site.
Tourniquets are tools that deliberately restrict blood circulation in a limb by applying regulated pressure, usually for controlling bleeding in medical crises or surgeries.
Wound Assessment is a structured method of examining an injury, considering its size, depth, severity, infection risk, and surrounding skin for treatment purposes.
Wound packing is a method of controlling bleeding and promoting healing in deep or open wounds by filling them with sterile materials, while preventing infection.
IV catheters are medical tools for administering fluids, medications, and nutrients intravenously, while also allowing blood withdrawal and venous pressure monitoring.
Mass-Casualty Incident management involves coordinating emergency responses to events causing numerous injuries or deaths, necessitating specialized triage, medical care, and logistics.
Earn a grade of 75% or higher on the TECC exam and successfully complete the required skills training, vetted and approved by the National Association of Emergency Medical Technicians